Phone Charging 
Anywhere, Anytime

Simply scan the QR code located at the front of the Empower Charging Station and pay via Mastercard, Visa, Apple Pay or Google pay. You will then be charged per hour of use. After use, simply return the portable charger, by inserting it into any empty slot.

The portable charger has 3 different charging cables – Apple/iOS, USBC & Micro USB.

If you have just taken out a portable charger and it isn’t working correctly, please try to return it to its slot and contact support@empowercharging.com.au. If you return it within 5 minutes, you will not be charged. If you can’t return it to a slot, please contact support@empowercharging.com.au.

Please contact support@empowercharging.com.au.

Yes. All our stations use Empower Charging Sanitisation Technology™ after every use.

Portable chargers are slightly water resistant, but if submerged in water, they will stop working. Please contact support@empowercharging.com.au ASAP if this occurs.

Ensure you are inserting it the correct way. If it is damaged, you may not be able to return it. If so, please contact support@empowercharging.com.au.

You will receive a text message informing you that the portable charger has been successfully returned, as well as the total amount charged.